eCRB support

Fill out the claims form in eCRB to submit a claim for Copyright Royalty Board review. Filers can view the status of submitted claims on their dashboards and will receive status change notifications by email. The claim is officially filed when approved by the CRB.

Only during an active claims period, attorneys' and claimants' dashboards will display claims period information.

Claimant registration is optional when an attorney is filing on a claimant's behalf. Attorneys can file claims and track their status through eCRB.

Attorneys and claimants can file cable and satellite distribution claims from July 1 to July 31 at 11:59:59 PM EDT.

The primary contact is the person that the Copyright Royalty Board should contact first with any questions regarding a claim.

Attorneys and claimants can file DART distribution claims from January 1 to February 28 at 11:59:59 PM ET.

In accordance with Code of Federal Regulations, Title 37, section 303, the Copyright Royalty Board has implemented an application, called eCRB, that allows for electronic filing and case management.

All parties having the technological capability must file all documents with the Copyright Royalty Board through eCRB. As of January 1, 2018, all attorneys must submit documentation through eCRB.

CRB Contact Page

Filer is a general term for a person who files documentation with the Copyright Royalty Board. Filers must register for credentials under the appropriate user role as listed on the registration page.

All documentation related to Copyright Royalty Board proceedings, eligible for electronic filing should be filed through eCRB. See Copyright Royalty Board Final Regulations, 37 C.F.R., 301 et seq., for further details.

Final Regulations

You can initiate a filing by clicking the "File a Document" button on your dashboard.

Yes. Documents must meet requirements outlined in the Copyright Royalty Board Final Regulations, 37 C.F.R., 350.3.

Final Regulations

You will be notified by email when your filing is approved or rejected. If your filing is rejected, your email will include the reason for rejection. You can also log in to review the status of recent filings on your dashboard.

eCRB displays the documents available for filing during the current phase of each case. Contact the Copyright Royalty Board if you need to file a document that is not listed.

CRB Contact Page

After you select the proceeding type, select "File on a new proceeding" from the docket selection drop-down list. The Copyright Royalty Board assigns a docket number during the filing approval process.

To locate information for a specific case, click the "Case Search" link located in the header on any page. You can search for a case by entering relevant terms in the text search box, including a docket number or name. You can also filter the complete case list to browse for a particular case.

Users cannot edit filings after the submission is completed. You may initiate a new filing with the correct documentation. The Copyright Royalty Board may direct a filer to re-file a document that has been incorrectly filed, or to correct an erroneous or inaccurate docket entry.

A participant is an individual or organization involved in proceedings filed before the Copyright Royalty Board. Attorneys may file on behalf or participants, or pro se participants may file on their own behalf.

New participants may be added to a case when filing a Petition to Participate. On subsequent filings, users can select the participants associated with a case from a drop-down list on the Add Documents page.

Users have the option to add co-counsel when adding participants associated with a Petition to Participate. To participate in eCRB proceedings, your co-counsel must be registered within eCRB.

Yes. Attorneys can add clients, and groups of multiple clients, in the client management portion of their user profile. Attorneys may add these clients and client groups as participants when applicable during the filing process.

When submitting a filing, you will be provided the names and contact information of any participants requiring delivery outside eCRB. Filers must indicate their delivery method at that time.

Yes. You can add your colleagues email addresses on the Review Submission page, which is the final page displayed before you submit a filing to the Copyright Royalty Board.

If a filing is successful, you will see a submission receipt on screen and receive confirmation by email. You can also view the filing on your dashboard after logging in to the system. The filing will show as pending until approved by the Copyright Royalty Board.

A filer encountering technical problems with an eCRB filing must immediately notify the Copyright Royalty Board of the problem either by email or by telephone, followed promptly by written confirmation. Then, the filer should make the filing via email. The filing date will match the timestamp in the email.

To view the status of documents you have filed, log in to eCRB. On your dashboard, documents filed but not yet approved by the Copyright Royalty Board are listed under the "Pending" tab. Approved documents are under the "Processed" tab.

To view approved documents filed by others, use the Case Search page to find the docket to view. Click on the caption, short name, or view button to open the case details page. Use the text search boxes to locate particular documents.

Filers are responsible for marking documents as restricted when they contain personally identifiable information, or sensitive or confidential information, as described in a protective order.

When filing a document, click the restricted document checkbox before uploading the document. Restricted documents will be displayed with a closed red padlock icon. Public documents will be displayed with an open blue padlock icon. In the uploaded documents list, you may change the restricted status by clicking on the icon. The status may be changed any time prior to submission to the Copyright Royalty Board.

From the Add Document screen, click the padlock icon to remove a restricted designation. A document is unrestricted when the padlock icon appears unlocked.

Yes. During the upload process, you can upload a restricted and a redacted version of the same document. Carefully select the right access permissions for each document, versions containing personally identifiable information, or sensitive or confidential information should be designated as restricted, while redacted versions can remain unrestricted.

You cannot edit filings after submission. You may initiate a new filing to send corrected documentation.

Documents are considered filed when the submission is approved. If the document is not approved on the same day that it was submitted, once it is approved, the date the document was submitted will be the filed date. The Copyright Royalty Board may direct a filer to re-file a document that has been incorrectly filed, or to correct an erroneous or inaccurate docket entry.

Registered users, associated with a docket, are notified by email when new documents are filed to that docket. Users can also review current case information via the case details page.

A petition to participate must be accompanied with a filing fee of $150, or the petition will be rejected.

Only credit card and debit card payments are accepted in eCRB. Filers permitted to submit paper documents may submit payments by check or money order.

Contact Pay.gov for assistance with completing your payment.

Pay.gov

A petition to participate must be accompanied by a filing fee of $150, or the petition will be rejected.

Registration allows you to file documents related to CRB proceedings, send and receive electronic delivery of documents, and/or review prior case documents.

Claimants to royalty funds for cable, satellite, and DART statutory licenses can register to file claims through eCRB, and members of the public can register to file comments in response to any CRB requests for comments published in the Federal Register. Members of the public can view unrestricted documents without registering.

Complete the registration form and look for an email request to verify your contact information. After you verify your email address, the Copyright Royalty Board will review your registration request and you will receive email notification of approval or rejection.

Registration Page

You will be notified by email after the Copyright Royalty Board approves your registration.

Please contact the Copyright Royalty Board for assistance if your registration is rejected.

CRB Contact Page

Document filing permissions vary by user type and the Copyright Royalty Board schedule. Claimants and commenters may file only claims and comments respectively, during open claims or comment periods as applicable. Open claims and comment periods will appear on the user dashboard after you log in.

Auditors may only file audit documentation.

Attorneys and pro se filers may file documentation related to Copyright Royalty Board proceedings on which they are permitted to file during the appropriate phase of the case. To ensure accuracy of filings, pleadings are subject to Copyright Royalty Board approval. The Copyright Royalty Board will send all approval and rejection notices to the filer's registered email address.

From the Log In page, click on the Reset Password link to initiate the password reset process.

Contact the eCRB support team for assistance with updating your credentials.

Contact Page

To update your contact information, access your profile by clicking on your user ID, located in the upper right corner of the page.

An eCRB user ID may be used only by the person to whom it is assigned, or, in the case of an attorney, by that attorney or an authorized employee or agent of that attorney's law office or organization. The person to whom an eCRB user ID is assigned is responsible for any document filed using that ID.

Once you login, you should select your username at the top right of your screen. You will then select Mange Your User Profile.

Follow these steps to set up your eCRB login with multifactor authentication (MFA) using Push Notifications:
1. After inputting your login credentials on https://app.crb.gov/, you will be redirected to the “Download Auth0 Guardian” screen.
2. Visit the Apple App Store or Google Play Store and search “Auth0 Guardian.” Tap “Get” on your iPhone or “Install” on your Android phone to download the application.
3. After downloading the application, click on the “Continue” button on the screen shown in Step 1.
4. A QR Code will display on your computer screen. To scan this code, open the Auth0 Guardian app on your mobile phone and click the + symbol displayed on the screen.
5. With your mobile device’s camera facing the computer screen, point your mobile device steadily on the QR code. The device will scan the code automatically. Once you’ve successfully scanned the QR code, a recovery code will display on your computer screen.
  - NOTE: Please be sure to record the recovery code in a safe location in the event you need to log in to eCRB without your mobile device handy. You will NOT be able to log in to eCRB without it.
6. After safely recording your recovery code, click on the checkbox that reads, “I have safely recorded this code.” Then click the “Continue” button to proceed.
7. You will receive a push notification on your mobile device with the option to “Allow” or “Deny” your eCRB login attempt. Tap “Allow” to complete your sign on.
8. Please note: In the event you use your recovery code to log in, the system will generate a new recovery code which you will be required to use the next time you need to log in to eCRB without your mobile device handy. The recovery code is updated each time you use it to log in to eCRB. Please be sure to save the updated recovery code for the next login with the recovery code.

Follow these steps to set up your eCRB login with multifactor authentication (MFA) using SMS (text messaging):
1. After inputting your login credentials on https://app.crb.gov/, you will be redirected to the “Download Auth0 Guardian” screen.
2. Click on the “Try another method” link on the screen.
3. Select the “Phone” option on the next screen.
4. Enter your mobile phone number including area code in the “Enter your phone number” textbox.
5. After entering your phone number, please respond to the following question, “How do you want to receive the code?” displayed below the phone number textbox. Select the “Text message” option and click “Continue” to proceed.
6. You will receive a 6-digit code via SMS/text message on your mobile device. Enter this code in the designated space on your computer screen to confirm your enrollment with Auth0 Guardian and proceed with the login process.
7. After inputting your 6-digit code, you will see a recovery code displayed on your computer screen. Please be sure to record this recovery code in a safe location in the event you need to log in to eCRB without your mobile device handy. You will NOT be able to log in to eCRB without it.
8. After safely recording your recovery code, click on the checkbox that reads, “I have safely recorded this code.” Then click on the “Continue” button to proceed.
9. Please note: In the event you use your recovery code to log in, the system will generate a new recovery code, which you will be required to use the next time you need to log in to eCRB without your mobile device handy. The recovery code is updated each time you use it to log in to eCRB. Please be sure to save the updated recovery code for the next login with the recovery code.

Follow these steps to set up your eCRB login with multifactor authentication (MFA) using the phone call option.

After inputting your login credentials, you will be redirected to the “Download Auth0 Guardian” screen.
Click on the “Try another method” link on the screen.
Select the “Phone” option on the next screen.
You will be required to enter your phone number including area code.
After entering your phone number, respond to the following question, “How do you want to receive the code?” displayed below the phone number textbox. Select the “Voice call” option and click “Continue” to proceed. Please Note: For the voice call option, you can input any phone number including a landline.
You will receive a phone call with a 6-digit code. Enter this code in the designated space on your computer screen to confirm your enrollment with Auth0 Guardian and proceed with the login process.
After inputting your 6-digit code, you will see a recovery code displayed on your computer screen. Please be sure to record this recovery code in a safe location in the event you need to log in to eCRB without your mobile device handy. You will NOT be able to log in to eCRB without it.
After safely recording your recovery code, click on the checkbox that reads, “I have safely recorded this code.” Then click on the “Continue” button to proceed.
Please note: In the event you use your recovery code to log in, the system will generate a new recovery code, which you will be required to use the next time you need to log in to eCRB without your mobile device handy. The recovery code is updated each time you use it to log in to eCRB. Please be sure to save the updated recovery code for the next login with the recovery code.

Auth0 Guardian, used in eCRB for multi-factor authentication, s an application that includes a mobile app that can deliver push notifications to a user’s pre-registered device - typically a mobile phone or tablet - from which a user can immediately allow or deny account access via the press of a button. It can also generate one-time passwords via SMS/text messaging and phone calls.

After you’ve downloaded the app on your mobile phone and followed the installation steps provided in the app, log in to eCRB with your normal credentials. You will then receive a push notification from Auth0 Guardian on your mobile device requesting verification of the eCRB login attempt. The options will be “Allow” or “Deny.” Simply select “Allow” in the Auth0 Guardian notification to confirm your login. If your mobile device is synced to a smart watch, you can also get notifications and confirm your login with your Android Wear or Apple Watch.

Multi-factor authentication (MFA) is a two-step login process that adds an additional layer of verification beyond a username and password for an account login. In addition to your typical login credentials, MFA includes an additional authentication method to ensure that only valid users can access their accounts, even if they use a username and password that may have been compromised from a different application.

No. Users can use any phone to access MFA. Users have these options:

Push Notification: A mobile phone capable of downloading the Auth0 Guardian app allowing the user to access by simply clicking on allow or deny is required.
SMS: Any phone capable of receiving SMS text messages can be used to receive one-time codes.
Phone call: Users can receive a phone call at any phone number to receive one-time codes.

No. You do not even need an app to get codes via SMS or by phone call. If you decide to use the app, it is free, and the “push” authentication the app sends uses a very small amount of data (a few kilobytes per login).

To locate information for a specific case, click the "Case Search" link located in the header on any page. You can search for case by entering relevant terms in the text search box, including a docket number or name. You can also filter the complete case list to browse for a particular case.

After you click on the case caption or the view button, you can review searchable lists of documents and participants. You can view public documents and participant information simply by clicking on an item.

You can search dockets and view public documents without registering or logging into eCRB.

eCRB contains documents filed electronically since June 2017. Migration of other filings will occur over time.

Restricted documents are displayed with a lock icon. Only permitted, registered users may view these documents.

eCRB support

FAQs

Claims

Filings

Payments

Registration & logging in

Search

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FAQs

Claims

How do I file a claim?

Does a claimant need to register when an attorney is filing on their behalf?

What is the open claims period for cable and satellite distribution claims?

Who should I list as the primary contact on a claims form?

What is the open claims period for DART distribution claims?

Filings

What is eCRB and why do I have to file through it?

What is a filer?

What types of documents may be filed through eCRB?

How do I begin a new filing?

Are there formatting requirements for documents filed through eCRB?

How will I know that my filing was approved?

I can't find the document type I need. What should I file under?

How do I file to a new docket?

I would like docket information. How do I search for a docket or activity?

I uploaded the wrong document when I filed. How do I remove it?

What is a participant?

How do I add new participants to a case?

How do I add co-counsel to a case?

I regularly file on behalf of the same clients. Can I save their information in my eCRB account?

Does eCRB indicate which participants receive electronic delivery and which participants require delivery by traditional means?

Can others in my law firm receive notice of filings I initiate?

How do I know my filing was submitted successfully?

What do I do if I have technical difficulties and cannot complete my filing before a deadline?

How do I view approved documents?

How do I restrict a document?

How do I remove a restricted designation from a document?

Can I file a public redacted version of a restricted document?

How do I edit a document I've filed?

Are documents considered filed at the time I submit or when the Copyright Royalty Board approves the filing?

How does eCRB notify users regarding docket updates?

Payments

When are filing fees required?

What are my options to pay filing fees (if applicable)? Can I pay by check?

My payment didn't go through. Now what do I do?

When are filing fees required?

Registration & logging in

What does registration for eCRB credentials allow me to do?

How do I register?

How will I know if my registration was approved?

Why was my registration rejected?

I'm a registered user, why can't I file a document?

What do I do if I forgot my password?

What do I do if my email address has changed and I can't log in?

How do I change my contact information after I log in?

Is a legal secretary or other authorized employee allowed to log into eCRB on behalf of an attorney?

How do I manage my account?

How do I log in to my eCRB account using an authentication app on my mobile device? (multi-factor authentication)

How do I log in to my eCRB account using the SMS (text messaging) authentication option? (multi-factor authentication)

How do I log in to my eCRB account using the phone call authentication option? (multi-factor authentication)

What is Auth0 Guardian? (multii-factor authentication)

How do I use an authentication for multi-factor authentication?

What is multi-factor authentication (MFA)?

Do I need a smartphone or data plan to use multi-factor authentication (MFA)?

Does it cost me money to authenticate with my mobile phone? (multi-factor authentication)

Search

I am not a registered eCRB user. How do I find case information?

I am a registered eCRB user. How do I find case information?

I am a commenter. Do I need to register and log in to search dockets?

I am a claimant. Do I need to register and log in to search dockets?

I am an attorney. Do I need to register and log in to search dockets?

I am an in-house attorney. Do I need to register and log in to search dockets?

I am an auditor. Do I need to register and log in to search dockets?

I am an audit target. Do I need to register and log in to search dockets?

I am an officer or employee of a corporate participant. Do I need to register and log in to search dockets?

I'm searching for a document filed several years ago. Why can't I find it?

Why can't I view documents marked with a lock icon?

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